Marketplace Barista (Full-Time)

POSITON PURPOSE\: Craft exceptional beverages, provide warm and genuine service, and work with precision and care. Provide food items as ordered and to specifications.

ESSENTIAL FUNCTIONS:

·         Understand full menu, including ingredients, preparation, and service standards.

·         Consistently prepare quality beverages and dishes to standard.

·         Maintain cleanliness and organization of work area, performing cleaning as assigned.

·         Operate POS system accurately while multitasking and completing side work.

·         Comply with accounting guidelines for processing payments and completing closing tasks at end of shift.

·         Follow merchandising, stocking, rotation, and storage standards.

·         Handle guest orders from start to finish, resolving complaints professionally.

·         Assist in other areas of the marketplace as business levels demand.

·         Other duties as assigned.

POSITION REQUIREMENTS:

·         Prior hospitality, customer service, or barista experience preferred.

·         Must be able to learn all menu items and up-selling techniques.

·         Basic mathematical skills necessary to operate a register.

·         Ability to effectively resolve conflict situations, such as inaccurate check total.

·         Outgoing, pleasant personality and the ability to read and speak English sufficient to understand menus and special promotions, and communicate with guests.

·         Ability to operate keyboard and Point of Sale procedures to handle cashier functions.

·         Detail-oriented and highly organized; able to multitask, prioritize effectively, and work well both independently and as part of a team.

·         Physically able to stand, walk, lift up to 25 lbs., and perform required tasks.

Must be able to work a varied schedule to include mornings, days, evenings, weekends, and the ability to work under pressure.