Marketing & PR Manager

Company Description

Established in 2000 in Turkey, Rixos pioneers the ‘ALL Inclusive, ALL Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury.

Job Description

We are seeking an experienced and innovative Marketing & PR Manager to join our luxury resort team in the tropical paradise of Phu Quoc, Vietnam. This role offers an exciting opportunity to shape and elevate our brand presence whilst delivering impactful communications that support all aspects of our business activities.

• Develop and implement comprehensive marketing and PR strategies aligned with our brand vision and business objectives
• Manage and nurture relationships with media, influencers, and key stakeholders to enhance brand visibility and reputation
• Oversee the creation and distribution of all marketing collateral, ensuring consistency with brand guidelines across all channels
• Lead the planning and execution of photo and video shoots, including location scouting and media tours
• Collaborate with various departments (e.g., Spa, Food & Beverage, Sales) to create and manage marketing campaigns that drive profit growth and brand exposure
• Serve as the primary brand guardian, ensuring all consumer-facing communications adhere to brand standards and tone of voice
• Manage relationships with external agencies and suppliers, providing clear briefs and overseeing project timelines
• Analyse marketing performance data and prepare insightful monthly reports for stakeholders
• Develop and manage crisis communication plans to protect and maintain the resort's reputation
• Oversee the design and production of in-house collateral, including digital assets and print materials
• Manage the marketing budget, ensuring cost-effective utilisation of resources

Qualifications

• Minimum of 5 years' experience in marketing and public relations, preferably within the luxury hospitality sector
• Bachelor's degree in Marketing, Public Relations, or a related field
• Proven track record in managing brand and design agencies
• Strong understanding of the luxury market and hotel operations
• Excellent written and verbal communication skills in English
• Proficiency in digital marketing tools, social media platforms, and analytics
• Demonstrated experience in crisis communication and reputation management
• Strong project management skills with the ability to meet deadlines consistently
• Analytical mindset with knowledge of basic accounting principles
• Proficient in creating professional presentations and reports
• Creative thinker with the ability to translate strategy into actionable plans
• Self-motivated with excellent interpersonal and leadership skills
• Detail-oriented with a keen eye for visual aesthetics and brand consistency
• Adaptable and resilient, with the ability to thrive in a dynamic environment
• Customer-focused approach with a passion for delivering exceptional guest experiences
• Organised and efficient, with strong multi-tasking abilities

Additional Information

What awaits you...

• The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand.
• The ability to challenge the norm and work in an environment that is both creative and rewarding.
• Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.
• A competitive package and plenty of development opportunities.