Learning & Development Manager

Job Description

Why we are looking for you

We are seeking a dynamic and experienced Learning & Development Manager to oversee the development and implementation of our associate development programs and new hire onboarding processes. The ideal candidate will be passionate about fostering a culture of continuous learning, growth, and excellence.

What you will enjoy in this role:

As Manager - L&OD, you will play a pivotal role in driving our Associate Engagement and development and lead our new hire onboarding processes.

Work closely with Senior Director -L&OD and global L&OD team to drive the Associate development agenda for Epsilon India

What you will do:

Associate Development:

• Design and Implement Training Programs: Develop and deliver comprehensive training programs that enhance the skills, knowledge, and performance of associates at all levels.
• E-learning Management: Oversee the creation and management of online learning resources, ensuring they are engaging and effective.
• Evaluation and Feedback: Continuously assess the effectiveness of training programs through feedback, surveys, and performance metrics, and make necessary adjustments to improve outcomes.

New Hire Onboarding:

• Onboarding: Provide thought leadership to the onboarding process to ensure that the NHO is best in class.
• Orientation Programs: Facilitate orientation sessions that introduce New Managers to the company culture, values, policies, and procedures.
• Buddy System: Program manage the buddy system to help new hires acclimate quickly and effectively.
• Tracking and Improvement: Monitor the onboarding process and gather feedback from new hires to continuously improve the experience.

Early Career Development

• Curate/design and deliver Campus to Corporate programs for Interns and New Grads
• Monitor the programs and gather feedback from Interns & New Grads to continuously improve the experience.

Collaboration and Leadership:

• Performance Management: Collaborate with global L&D team to facilitate performance management sessions for Managers and Associates

Qualifications

Education: Bachelor’s degree, Human Resources, Organizational Development, or related field. A Master’s degree is a plus.

Experience: Minimum of 3-6 years of experience in learning and development, with a focus on associate development and onboarding.

Skills:

• Sound knowledge of adult learning principles and instructional design.
• Excellent communication and presentation skills.
• Proven ability to manage multiple projects and meet deadlines.
• Proficiency in e-learning platforms and learning management systems (LMS).
• Strong analytical skills to assess training effectiveness.
• Ability to build strong relationships and work collaboratively across all levels of the organization.