Learning & Development Manager

Company Description

Grand Mercure Bengaluru at Gopalan Mall managed by Accor is located near the heart of Bengaluru with close proximity to major techparks and key commercial & residential bubbles 212 Modern & Lavish rooms including 29 one and two bedroom suites with private terrace 10 elegant meeting spaces including a quaint alfresco and open terrace that can cater from 20 - 400 guests.

Features an all-day dining restaurant, cafe & alfresco, a fitness
centre, spa, swimming pool, an entertainment zone, library
lounge, art gallery and business centre

Job Description

Work closely with the Director, Talent & Culture to develop and implement training strategies and programs for all levels of staff within the properties.

• Collaborate with department heads to identify training needs and design customized learning solutions.
• Creation of training materials, presentations, and e-learning modules.
• Coordinate and schedule training sessions, workshops, and seminars.
• Monitor training effectiveness and provide recommendations for improvement.
• Conduct training sessions, ensuring they are interactive, engaging, and tailored to the audience's needs.
• Support employees with continuous development plans and career progression.
• Maintain and update training records, ensuring compliance with industry standards.
• Keep abreast of industry trends, best practices, and new training techniques.

Qualifications

• Proven experience in Learning & Development, preferably within the hospitality industry.
• Strong understanding of adult learning principles and instructional design methods.
• Excellent presentation, communication, and interpersonal skills.
• Ability to multitask, work under pressure, and meet deadlines.
• Proficiency in MS Office 
• Strong organizational and problem-solving abilities.

• Proficient with hospitality industry standards and regulations

Additional Information

Minimum of 6-7 years of Experience