Laundry Attendant

Company Description

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

Job Description

The Laundry Attendant is responsible to sort, processes and folds Rooms and F&B linens such as sheets, towels, table clothes, napkins, etc. while maintaining Faena’s standards of presentation, care, and quality. Comply with any additional requests that may arise pertaining to Laundry Attendant duties. This role supports daily hotel operations as well as special garment care for guests and team uniforms.

This Full time position has a rate of $35.00 per hour.

DUTIES AND RESPONSIBILITIES

• Wash, dry, and finish guestroom washcloths, guest-use blankets, stained duvets, mattress pads, and other necessary linen or terry items.
• Wash cleaning cloths and rags used by operational departments.
• Organize the new linen and bedding storage area, opening and preparing new items for use.
• Remove RFID tags from linen and terry products as needed.
• Collect and sort stained linen and terry from service landings for proper processing.
• Collect and sort discarded linen and terry in accordance with hotel guidelines.
• Spot-treat stained linens and follow appropriate laundering procedures.
• Maintain the cleanliness and organization of laundry chutes, laundry room, hallways, and linen bins.
• Assist with sorting clean spa products returned from guest rooms.
• Use the RFID scanning system to track soiled and clean linen/terry inventory.
• Participate in regular linen and terry inventory counts.

Essential Functions:

• Sort used linen into designated categories for laundering.
• Identify and separate stained or damaged linen for special handling.
• Retrieve, fold, and store clean linen appropriately, whether stacked or hung.
• Sort all types of linen, terry, rugs, and robes for processing.
• Place folded items on the proper storage racks or carts.
• Report any issues or deficiencies to the Laundry Manager or Supervisor.
• Receive and process laundry from external vendors.
• Handle personal laundry services for hotel guests and residents.
• Conduct quarterly linen inventories in collaboration with other departments.
• Follow all Faena New York work rules and standards as outlined in the Employee Handbook.
• Maintain a professional and harmonious working relationship with colleagues and leaders.
• Adhere to designated break times and follow proper payroll/timekeeping procedures.

Additional Responsibilities:

• Support Valet and Housekeeping teams during peak periods or when staffing is limited.

Qualifications

QUALIFICATIONS DESIRED

• 1–2 years of laundry or housekeeping experience, preferably in a hotel setting
• Familiarity with laundry equipment and fabric care protocols
• Ability to lift and carry loads of linen throughout the day
• Strong organizational and communication skills

SKILLS

• Consistent execution with high attention to cleanliness
• Ability to manage repetitive tasks with care and efficiency
• Team player with a strong work ethic
• Time management and multitasking ability

PHYSICAL DEMANDS AND WORK ENVIRONMENT

• Endure various physical movements throughout the work areas
• Ability to move safely in uneven terrain or in confined spaces
• Remain active, constantly moving, or prolonged periods sitting at a desk and working on a computer throughout work shift
• Medium Work: Exerting up to 40 pounds of force occasionally, and/or 20 pounds of force frequently, and/or up to 10 pounds of constantly moving objects, may occasionally lift and/or move up to 25 pounds

Additional Information

"Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities.

Our ambition is to provide meaningful employment, a warm  and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.

Do not hesitate to let us know of any specific needs you may have so that we can take them into consideration."