KST Supervisor

Company Description

"Why work for Accor?
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By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
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Job Description

We are seeking a dynamic and experienced KST Supervisor to join our team in Novotel Chennai Chamiers Road, India. As the KST Supervisor, you will play a crucial role in overseeing and enhancing our organization's Knowledge, Skills, and Training initiatives. This position offers an exciting opportunity to lead and develop our talented workforce while driving organizational growth and excellence.

• Develop and implement comprehensive training programs aligned with organizational goals and objectives
• Supervise and mentor a team of trainers and instructional designers to ensure high-quality learning experiences
• Conduct regular needs assessments to identify skill gaps and areas for improvement across the organization
• Manage the knowledge management system, ensuring up-to-date and accessible information for all employees
• Design and oversee performance evaluation processes to measure the effectiveness of training initiatives
• Collaborate with department heads to create tailored development plans for various teams and individuals
• Stay current with industry trends and best practices in learning and development
• Manage training budgets and resources efficiently
• Prepare and present regular reports on training outcomes and ROI to senior management
• Foster a culture of continuous learning and professional growth within the organization

Qualifications

• Bachelor's degree in Human Resources, Business Administration, or a related field
• 5+ years of experience in training and development, with at least 3 years in a supervisory role
• Proven track record in designing and implementing successful training programs
• Strong leadership and management skills with the ability to motivate and develop team members
• Expertise in adult learning theories and instructional design methodologies
• Proficiency in using learning management systems and other relevant software tools
• Excellent project management and organizational skills
• Outstanding communication and interpersonal skills
• Ability to analyze data and generate actionable insights for improving training effectiveness
• Professional certifications such as CPLP or ATD certifications are highly desirable
• Fluency in English; knowledge of Tamil is a plus
• Adaptability and willingness to embrace new technologies and learning methodologies

Additional Information

Your team and working environment:

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.