Housekeeping Manager

Company Description

The Mövenpick Hotel Cairo-Media City is located in the vibrant 6th of October City, offering easy access to Cairo's attractions and just a short distance from Cairo International Airport. The hotel is in close proximity to iconic landmarks like the Great Pyramids of Giza and Sphinx, Dream Park, and a 27-hole golf course. The hotel's unique location alongside Media Production City studios provides guests with a blend of fantasy and tradition, creating a memorable experience.
 

Job Description

We are seeking a highly organized and efficient Housekeeping Manager to join our team in 6th of October City, Egypt. As the Housekeeping Manager, you will be responsible for overseeing all aspects of housekeeping operations, ensuring exceptional cleanliness standards, and leading a dedicated team of housekeeping professionals.

• Manage and supervise the housekeeping department, including staff scheduling, training, and performance evaluations
• Develop and implement standard operating procedures to maintain high-quality housekeeping standards throughout the property
• Oversee inventory management, including ordering supplies, controlling costs, and maintaining optimal stock levels
• Prepare and manage departmental budgets, analyzing financial performance and implementing cost-saving measures
• Conduct regular quality inspections to ensure all areas meet cleanliness and presentation standards
• Collaborate with other departments to ensure seamless operations and guest satisfaction
• Implement and maintain safety and hygiene protocols in compliance with local regulations and company policies
• Handle guest complaints and concerns promptly and professionally
• Develop and execute strategies to improve operational efficiency and guest satisfaction
• Stay updated on industry trends and best practices to continuously enhance housekeeping operations

Qualifications

• Bachelor's degree in Hospitality Management or related field
• Minimum of 6 years of housekeeping experience, including 3 years in a management role
• Proven leadership skills with the ability to motivate and develop team members
• Strong organizational and time management skills
• Excellent verbal and written communication skills in English
• Proficiency in MS Office suite, particularly Excel, Word, and PowerPoint
• In-depth knowledge of housekeeping best practices, cleaning techniques, and safety standards
• Experience in budget management and financial analysis
• Ability to work flexible hours, including weekends and holidays
• Strong problem-solving skills and attention to detail
• Customer-focused mindset with a commitment to delivering exceptional service