House Laundry Attendant

Company Description

Established in 2000 in Turkey, Rixos pioneers the ‘ALL Inclusive, ALL Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury.

Job Description

We are seeking friendly and efficient House Laundry Attendant to join our team in Phu Quoc, Vietnam. In this role, you will be responsible for providing exceptional laundry services to our guests, ensuring their comfort and satisfaction during their stay.

• Operate laundry equipment including washers, dryers, and folding machines
• Sort, wash, dry, and fold guest laundry according to established procedures
• Maintain a clean and organised laundry area
• Handle guest requests and enquiries in a timely and professional manner
• Ensure proper care of guests' clothing and linens
• Track and report any damaged or lost items
• Maintain inventory of laundry supplies and report shortages
• Adhere to safety and hygiene standards
• Collaborate with housekeeping and other departments to ensure smooth operations
• Assist with additional tasks as needed to support the overall guest experience

Qualifications

• Proficiency in operating laundry equipment and knowledge of various fabric care techniques
• Strong attention to detail and ability to maintain high-quality standards
• Excellent customer service skills with a friendly and supportive attitude
• Ability to work efficiently in a fast-paced environment
• Good time management and organisational skills
• Physical stamina to stand for long periods and handle heavy loads
• Basic numeracy skills for managing inventory and supplies
• Flexibility to work various shifts, including weekends and holidays
• High school diploma or equivalent preferred
• Previous experience in laundry services or hospitality is a plus

Additional Information

What awaits you...

• The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand.
• The ability to challenge the norm and work in an environment that is both creative and rewarding.
• Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.
• A competitive package and plenty of development opportunities.