Hotel Reservation Specialist
Intineri Infosol
Full-time
On-site
Gurgaon, Haryana, India
₹35,000 - ₹45,000 INR monthly
Role: Hotel Reservation Specialist
Location: Gurgaon - Onsite
Experience: 3+ Years
Job Description:
A Hotel Reservation Specialist handles guest bookings, modifications, and cancellations while ensuring excellent customer service. Their key responsibilities include:
- Managing reservations via phone, email, and online platforms
- Providing guests with information on room availability, rates, and promotions
- Processing payments and verifying booking details
- Coordinating special requests and resolving guest inquiries
- Collaborating with other hotel departments for seamless guest experiences.