Hotel Manager

Job Title: Hotel Manager

Location: Hyderabad

Employment Type: Full-time

Experience Required: Minimum 2 years in hotel operations or hospitality management

Job Summary:

We are seeking a dynamic and results-driven Hotel Manager with over 2 years of experience in the hospitality industry. The ideal candidate will be responsible for overseeing the day-to-day operations of the hotel, ensuring high standards of guest satisfaction, team performance, and operational efficiency. You will play a key role in maintaining a welcoming atmosphere, managing staff, and achieving revenue targets.

Key Responsibilities:

• Manage the daily operations of the hotel, including front office, housekeeping, food and beverage, and maintenance.
• Supervise and lead hotel staff, ensuring proper training, scheduling, and performance management.
• Monitor guest satisfaction and respond promptly to guest concerns or complaints.
• Oversee budgeting, forecasting, and financial performance; control operating costs and optimize profitability.
• Implement and maintain quality service standards across all departments.
• Coordinate with vendors, suppliers, and external service providers.
• Ensure compliance with health, safety, and legal regulations.
• Maintain a high standard of cleanliness and presentation throughout the hotel.
• Develop marketing strategies to increase occupancy and improve revenue.
• Prepare and present operational reports to senior management.

Key Skills & Competencies:

• Strong leadership and team management abilities.
• Excellent communication and customer service skills.
• Proficient in hotel management software (e.g., Opera, IDS, Cloudbeds, etc.).
• Sound knowledge of hotel operations and hospitality best practices.
• Ability to handle guest complaints and resolve issues effectively.
• Financial acumen with experience in budgeting and cost control.
• Well-organized, detail-oriented, and proactive.

Education & Qualifications:

• Bachelor’s degree in Hotel Management, Hospitality, or a related field.
• Minimum 2 years of experience in a supervisory or managerial role in the hotel industry.
• Additional certifications in hospitality or leadership are a plus.