Hiring for Front Office Assistant to work in 3 -Star Hotel - Kochi, Kerala.
2coms<\/div>
Key Responsibilities:<\/b>
<\/h3>Greet guests warmly and ensure a pleasant check -in and check -out experience
<\/p><\/li>
Handle room reservations, guest registrations, and billing procedures
<\/p><\/li>
Answer phone calls, emails, and guest inquiries professionally
<\/p><\/li>
Coordinate with housekeeping and other departments to ensure guest satisfaction
<\/p><\/li>
Maintain accurate guest records and front office documentation
<\/p><\/li>
Handle guest complaints and requests promptly and courteously
<\/p><\/li>
Ensure compliance with hotel policies and service standards
<\/p><\/li>
Manage cash handling and billing transactions responsibly
<\/p><\/li><\/ul>
<\/div><\/span>
Requirements<\/h3>Eligibility & Requirements:<\/b>
<\/h3>Prior front office experience in a hotel (3 -star hotel background preferred)
<\/p><\/li>
Good communication skills in English (knowledge of Malayalam/Hindi is an advantage)
<\/p><\/li>
Pleasing personality with a customer -focused attitude
<\/p><\/li>
Basic computer knowledge and familiarity with hotel PMS software
<\/p><\/li>
Willingness to work in shifts, including weekends and holidays
<\/p><\/li><\/ul>
<\/div><\/span>
Benefits<\/h3>
Competitive salary package (all -inclusive)
<\/p><\/li>
Professional work environment
<\/p><\/li>
Opportunity to grow within the hospitality industry
<\/p><\/li>
<\/div><\/span>
Greet guests warmly and ensure a pleasant check -in and check -out experience
<\/p><\/li>
Handle room reservations, guest registrations, and billing procedures
<\/p><\/li>
Answer phone calls, emails, and guest inquiries professionally
<\/p><\/li>
Coordinate with housekeeping and other departments to ensure guest satisfaction
<\/p><\/li>
Maintain accurate guest records and front office documentation
<\/p><\/li>
Handle guest complaints and requests promptly and courteously
<\/p><\/li>
Ensure compliance with hotel policies and service standards
<\/p><\/li>
Manage cash handling and billing transactions responsibly
<\/p><\/li><\/ul>
<\/div><\/span>
Requirements<\/h3>Eligibility & Requirements:<\/b>
<\/h3>Prior front office experience in a hotel (3 -star hotel background preferred)
<\/p><\/li>
Good communication skills in English (knowledge of Malayalam/Hindi is an advantage)
<\/p><\/li>
Pleasing personality with a customer -focused attitude
<\/p><\/li>
Basic computer knowledge and familiarity with hotel PMS software
<\/p><\/li>
Willingness to work in shifts, including weekends and holidays
<\/p><\/li><\/ul>
<\/div><\/span>
Benefits<\/h3>
Competitive salary package (all -inclusive)
<\/p><\/li>
Professional work environment
<\/p><\/li>
Opportunity to grow within the hospitality industry
<\/p><\/li>
<\/div><\/span>
<\/h3>
Prior front office experience in a hotel (3 -star hotel background preferred)
<\/p><\/li>Good communication skills in English (knowledge of Malayalam/Hindi is an advantage)
<\/p><\/li>Pleasing personality with a customer -focused attitude
<\/p><\/li>Basic computer knowledge and familiarity with hotel PMS software
<\/p><\/li>Willingness to work in shifts, including weekends and holidays
<\/p><\/li><\/ul>
<\/div><\/span>Benefits<\/h3>
Competitive salary package (all -inclusive)
<\/p><\/li>Professional work environment
<\/p><\/li>Opportunity to grow within the hospitality industry
<\/p><\/li>
<\/div><\/span>