Guest Service Associate - Food & Beverage

Job Description

As a key member of our Food and Beverage department, you will play a crucial role in creating exceptional dining experiences for our guests.

• Greet and seat guests in a friendly and professional manner
• Take food and beverage orders accurately and efficiently
• Serve meals and drinks while adhering to high standards of presentation
• Anticipate guest needs and respond promptly to requests
• Maintain cleanliness and organization of the dining area
• Collaborate with kitchen staff to ensure timely and accurate order delivery
• Handle cash and credit card transactions with precision
• Assist in setting up and breaking down dining areas for various events
• Provide information about menu items, specials, and promotional offers
• Ensure compliance with food safety and hygiene regulations
• Contribute to a positive team environment by supporting colleagues

Qualifications

• High school diploma or equivalent
• Previous experience in food and beverage service preferred
• Strong service-oriented personality with a passion for hospitality
• Excellent interpersonal and communication skills
• Ability to work effectively in a fast-paced, team-oriented environment
• Demonstrated problem-solving abilities and attention to detail
• Basic computer skills for operating point-of-sale systems