GSA - Housekeeping

Job Description

We are seeking a detail-oriented and customer-focused Guest Service Associate (GSA) - Housekeeping to join our team in Mysuru, India. As a GSA - Housekeeping, you will play a crucial role in maintaining the cleanliness and comfort of our hotel, ensuring an exceptional experience for our guests.

• Maintain impeccable cleanliness standards in guest rooms, public areas, and other assigned spaces
• Respond promptly and efficiently to guest requests and concerns related to housekeeping
• Properly use and maintain cleaning equipment and supplies
• Adhere to safety and security protocols, including the proper handling of master keys
• Collaborate with other departments to ensure seamless guest service
• Inspect rooms for cleanliness, damage, and maintenance issues
• Restock guest amenities and supplies as needed
• Report lost and found items according to established procedures
• Participate in regular training sessions to enhance skills and knowledge
• Assist in maintaining inventory of housekeeping supplies
• Ensure proper setup of rooms for VIP guests or special events

Qualifications

• Diploma or Degree in Hotel Management, or equivalent qualifications
• Previous experience in housekeeping or hospitality industry preferred
• Strong attention to detail and commitment to cleanliness standards
• Excellent customer service skills with a guest-centric mindset
• Ability to work efficiently in a fast-paced environment
• Strong organizational and time management skills
• Effective communication skills in English and local languages
• Flexibility to work different shifts, including weekends and holidays
• Physical stamina to perform cleaning tasks throughout the shift
• Knowledge of cleaning products, equipment, and safety procedures
• Ability to work collaboratively in a team environment
• Proficiency in basic computer skills for record-keeping purposes