Front Office Executive
Dolphin Hotels Ramoji Film City
Full-time
On-site
Hyderabad, Telangana, India
- Reporting to the Duty Manager/ Front Office Manager in day to day Front Office Operations.
- Create a welcoming, professional environment for the guests.
- Greeting and welcoming guests and visitors courteously and professionally.
- Handle the front desk and maintain guest records.
- Guest / Group check in and Check out process, monitoring the team performance.
- Support the Reception team members.
- Manage administrative chores and multiple tasks.
- Managing the reception area and ensuring the back office is neat and tidy.
- Answering phone calls and directing them to the appropriate staff member/department.
- Handling incoming and outgoing mail and packages.
- Taking care of general everyday tasks like scheduling appointments, organising files and maintaining office supplies.