Greet and welcome guests with professionalism and warmth
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Handle guest check -in, check -out, and room allocation<\/b> Manage reservations and guest records Handle phone calls, emails, and guest inquiries Coordinate with housekeeping and F&B teams Resolve guest complaints and ensure satisfaction Maintain front office records and billing details Follow hotel policies and service standards Guest relations & customer service Front desk operations Reservation handling PMS software (Opera / IDS / eZee / Hotelogix) Basic billing & cash handling Excellent verbal & written communication Fluency in English; regional language preferred Pleasant personality & professional appearance Multitasking & problem -solving Shift flexibility
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<\/div><\/span>Requirements<\/h3>
Front Office & Guest Services<\/b>
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<\/p><\/li><\/ul>Hospitality Systems<\/b>
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<\/p><\/li><\/ul>Communication Skills<\/b>
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<\/p><\/li><\/ul>Soft Skills<\/b>
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<\/div><\/span>Benefits<\/h3>
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