Front Desk Associate

Role:- Front Desk Assistant

location:- McLeod Ganj , Nainital

Company:- Moustache

Experience:- 0-1 Year

Roles & Responsibilities

• Overseeing day-to-day operations including check-in/check outs, guests’ queries, maintaining guest records, housekeeping, etc.
• Handle Guest interaction In person and also Email correspondence
• Staff interactions/management with housekeeping staff and external vendors
• Quality control and maintenance
• Manage back-office systems and processes
• Adhere to finance and accounting standards incl. daily accounts
• Being up to date about the activities and events happening in the hostel and around the city
• Ensuring that Guests have a great time and convert their happiness into great reviews
• Responsible to execute the tasks which will be inclusive always

Qualifications

1. Experience of at least 1 year in service industry preferred
2. Excellent communication skills
3. Self Starter and willing to take risks
4. Available to work anytime including weekends
5. Excellent management and team skills
6. Education in Hospitality, Hotel Management Mandatory