As a team with a high profile and reputation, The Peninsula Shanghai is looking for a Front Desk Agent(Russian Speaker) for the hotel's Front Office department to ensure high quality service.
- Be part of a globally recognized luxury brand
- Competitive salary and health insurance system
- Employee care program with quality staff dormitory and staff canteen
Key accountabilities
- Handle guest check-in, check-out, and related matters
- Be familiar with reservation information and understand guest information; memorize the names of VIPs and regular guests who will be visiting the hotel, and understand all hotel activities
- Be proficient in all professional front desk skills and provide guests with high-quality service
- Be proficient in information inside and outside the hotel and provide accurate inquiry services
General requirements
- Strong interpersonal communication skills
- Fluent Russian is a must
- Fluent Chinese or Fluent English
- Knowledge of service etiquette and five-star service standards
- Able to work under pressure environment
We will be delighted to receive your CV now and will liaise with successful candidates accordingly.