F&B Senior Captain - Bread Street Kitchen
Marina Bay Sands
Full-time
On-site
Singapore, Singapore
WE TAKE YOU ABOVE BEYOND
Take your passion to the next level and work alongside other masters of their craft to build a fulfilling and rewarding career at Marina Bay Sands.
Job Responsibilities
- Deliver warm, professional, and attentive service by welcoming Guests and escorting them to their designated seating areas.
- Support service staff with pre-opening preparations, table setups, and ensure the proper and careful use of all operational equipment.
- Consistently maintain a courteous, positive, and guest-focused attitude at all times.
- Professionally manage incoming telephone calls, relay messages accurately, and handle guest reservations efficiently.
- Coordinate guest seating to ensure an even and optimal distribution across restaurant stations.
- Proactively address, resolve, and follow up on guest inquiries, feedback, and concerns in a timely and courteous manner.
- Supervise service staff to ensure service standards are consistently met and exceptional guest experiences are delivered.
- Assist the Assistant Manager and departmental leadership in achieving operational goals and key performance objectives.
Job Requirements
Education & Certification
- Diploma or Degree in Hospitality Management or a related field is preferred, or an equivalent combination of relevant qualifications and practical experience.
Experience
- At least one (1) year of relevant supervisory experience in a hospitality or service-oriented environment.
Competencies
- Demonstrated leadership and people management skills; completion of a leadership training programme is an advantage.
Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.