Executive Housekeeper

Company Description

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

Job Description

About the Role!

We are seeking a highly experienced and strategically minded Executive Housekeeper to join our hotel's leadership team. In this essential role, you will be responsible for the professional and cost-effective running of the Housekeeping department, with a focus on achieving high standards of cleanliness for guest rooms, public areas and back of house areas.

Reporting to the Director of Operations/General Manager, as an Executive Housekeeper, your responsibilities will include:

• Supervising and leading the housekeeping team, including hiring, training, and evaluating team performance.
• Manage the daily operations of the housekeeping department, including scheduling team members, assigning tasks, and ensuring adequate coverage.
• Oversee inventory management, including ordering and replenishing cleaning supplies, linens, and equipment.
• Coordinate with other departments, such as Front Desk and Maintenance, to address guest requests and maintenance issues promptly.
• Ensure that all guest rooms and public areas are cleaned and maintained to the highest standards of quality and presentation.
• Ensure that all housekeeping team members adhere to safety and sanitation regulations, including proper handling and storage of cleaning chemicals.
• Monitor and control departmental expenses to ensure adherence to budgetary guidelines

Qualifications

Your experience and skills include:

• 03 years Diploma/Degree in Hotel Management from Reputed Hotel School is must
• More than 10 years of experience in Hotel Industry and preferably from Luxury Background
• Warm and caring personality; previous Executive Housekeeper experience in luxury hotel is an asset
• Ability to anticipate and focus attention on guest needs, being professional and welcoming
• Excellent organizational skills and time management
• Technologically savvy – can learn and use new systems quickly
• Ability to accurately and efficiently prepare requested reports
• Exceptional verbal and written English skills (French preferred but not required)

Additional Information

Your team and working environment:

• You would be reporting to the Director of Operations/General Manager
• You will be responsible for Housekeeping, Laundry and Flower Room of the hotel
• You have to work closely with operations team of Front Office, Food and Beverage, Sales & Marketing, Spa and Finance to ensure Cousu Main experience (Exceptional Guest Service) to the guest
• You have to co-ordinate with external business partners like vendors of Linen, Toiletries, Floral materials and uniforms to provide materials as specified in brand standards 
• Ensure Leadership Team are well aware of business forecast and strategies of the hotel

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.