E-commerce & Digital Manager

Company Description

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining an Accor brand, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.

Do what you love; care for the world; dare to challenge the status quo! #BELIMITLESS.

Job Description

• Develop and implement comprehensive digital and e-commerce strategies aligned with overall business objectives
• Manage and optimize our e-commerce platforms to ensure a seamless user experience and maximize conversions
• Lead digital marketing initiatives across various channels, including SEO, SEM, email marketing, and social media
• Analyze web traffic, user behavior, and sales data to identify trends and opportunities for growth
• Collaborate with cross-functional teams to ensure consistent brand messaging and user experience across all digital touchpoints
• Oversee the development and maintenance of the company's website and mobile applications
• Stay up-to-date with industry trends and emerging technologies to maintain a competitive edge in the digital marketplace
• Manage relationships with key vendors and partners in the digital and e-commerce space
• Set and monitor KPIs for all digital and e-commerce initiatives, providing regular reports to senior management

Lead and mentor a team of digital marketing and e-commerce professionals

Qualifications

• Bachelor's degree in Marketing, Business, or a related field
• 5+ years of experience in digital marketing and e-commerce management
• Proven track record of increasing online revenue and conversions
• Strong knowledge of e-commerce platforms Expertise in digital marketing tools, web analytics, SEO/SEM, and social media management
• Experience with CRM systems and email marketing platforms
• Proficiency in data analysis and reporting, with the ability to translate insights into actionable strategies
• Excellent project management skills and ability to lead cross-functional team
• Certifications in digital marketing Outstanding communication and presentation skills
• Ability to thrive in a fast-paced, dynamic environment and adapt to changing market conditions
• Visionary mindset with a passion for innovation in the digital space

Additional Information

• Good communication and customer contact skills
• Service oriented with an eye for details
• Ability to work effectively and contribute in a team
• Self-motivated and energetic
• Well-presented and professionally groomed at all times