Director of Sales & Marketing

Company Description

Raffles Udaipur opened in 2021, its ornamental gardens, tumbling fountains and stately Indo-Saracenic architecture describing a love story between India and the West. Set on a 21-acre private island rich with birdlife and exotic flora and fauna, this contemporary reimagining of a country mansion is the first Raffles hotel in India.

Just 20 minutes from the airport, Raffles Udaipur spans a private island and serene lakeshore. Begin your journey with a graceful boat ride, guided by migratory birds. Discover 137 rooms and suites, 10 dining experiences, two pools, wellness rituals, and the timeless care of the Raffles Butler.

Job Description

We're seeking a dynamic and visionary Director of Sales & Marketing to join our team in Udaipur, India. This exciting opportunity offers the chance to lead our sales and marketing efforts, driving business growth and innovation in a fast-paced, collaborative environment.

Business Performance

• Prepare, implement and compile data for the strategic sales plan, monthly reporting, annual goals, sales and marketing budget, forecasts and other reports as directed/required.
• Analyze monthly P&L and month-end reports, identify deviation from business plan goals.
• Work with Finance and team in preparation and management of the department’s budget and financial forecasts.
• Participate in management meetings to review progress towards achievement of business plan goals and develop the annual business plan related for the department.

Sales & Marketing

• Conduct daily briefing with department on current key activities.
• Direct and manage all group, transient, and catering/banquet sales activities to maximize revenue for the hotel.
• Survey, review and analyze competition, market trends, customer needs and comments in order to be proactive and adapt with business intelligence.
• Determine the effectiveness of existing programs and develop new strategies.
• Manage/direct all advertising, public relations and promotional activities in conjunction with corporate marketing and public relations departments.
• Actively participates in sales presentations, property tours and customer meetings.
• Evaluate changes in guest needs, the guest mix and competitive set, to recommend appropriate product/service and operational changes as necessary.
• Participate in community and professional organizations to maintain high visibility and promote a positive image.

Team Management

• Interview, select and recruit direct reports.
• Identify and develop team members with potential.
• Conduct performance review and manages performance issues that arise within the management team.
• Constantly monitor team members performance, attitude and degree of professionalism.
• Work with Talent & Culture function to ensure appropriate hiring, training, motivating, coaching, counseling and development of team members according to the changing needs of the business.
• Conduct monthly departmental meetings.

Qualifications

• Proven track record in sales and marketing leadership roles, with a minimum of 8-10 years of experience
• Bachelor's degree in Marketing, Business Administration, or related field; MBA preferred
• Strong strategic thinking and analytical skills, with the ability to translate data into actionable insights
• Excellent communication and relationship-building abilities, with a customer-focused approach
• Demonstrated experience in developing and implementing integrated marketing campaigns
• Proficiency in CRM software and marketing analytics tools
• Strong budget management and forecasting skills
• Ability to thrive in a fast-paced, dynamic environment and adapt to changing market conditions
• Innovative mindset with a passion for staying ahead of industry trends
• Experience managing and motivating diverse teams to achieve ambitious goals
• Exceptional presentation and negotiation skills
• Willingness to travel as required for business development and industry events

Additional Information

• An opportunity to be with world’s preferred hospitality company
• Captivating and rewarding experience working alongside passionate professionals
• Range of exclusive Heartist Benefits
• Develop your talent through learning programs by Academy Accor.