Director of Rooms

Company Description

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Job Description

We are seeking a visionary and results-driven Director of Rooms to join our iconic luxury hotel in the historic city of Siem Reap. As a key member of the Executive Committee, you will provide strategic leadership and operational excellence across the Rooms Division.

Key Responsibilities:

• Oversee the overall performance of the Rooms Division, including Front Office, Concierge, Butlers, Guest Services, Housekeeping, and Spa.
• Drive a high-performance culture by setting clear expectations, empowering the team, and holding them accountable.
• Lead and manage the Rooms Division team effectively, with strong emphasis on colleague training, coaching, problem resolution, succession planning, and performance accountability.
• Develop relationships with return guests, group contacts, and all key guests to ensure personalised and memorable service.

Qualifications

• Experience in senior Department Head position within the Rooms Division.

• Excellent interpersonal and communications skills

• Analytical skills, strength as a developer and a leader of others, creativity, and strong planning skills are essential for this position.

• Cope well under pressure and are confident to handle crisis situations.

Additional Information

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.