Director of Room Division

Genting Malaysia Berhad

Genting Malaysia is a leading multinational conglomerate that is principally involved in the leisure and hospitality business, covering theme parks, casinos, hotels, seaside resorts and entertainment venues in Malaysia, the UK, and the US. It is one of the largest listed companies in Malaysia.
 
With decades of experience and milestones, Genting Malaysia celebrates its 60 Years Diamond Jubilee in 2025, stamping its mark as a leading tourism and entertainment hub with award-winning properties and world-class attractions such as Genting SkyWorlds Theme Park, Skytropolis Indoor Theme Park, Crockfords, and more. Even with all these accolades, Genting Malaysia is constantly expanding and making big waves in the hospitality industry.
 
If you are searching for a dynamic career full of exciting growth opportunities; look no further and join us today!

Responsible for the overall Management and Operations of Rooms Division for Hotel in compliance to MS ISO 9001 : 2008, Environmental MS ISO 14001, OHSAS 18001 standards in accordance to company policies and procedures.

Development and monitoring of human resources, managing of financial, processes and service delivery to achieve management’s objective.

Major Area of responsibility of positions reporting to you                        

1. Planning and implementation of yearly business strategies.
2. Regular review of strategies to ensure financial performance due to the dynamic nature of our business.
3. Constantly monitor and improve customer satisfaction and ensuring excellent service deliveries. Compliance to all quality standards.
4. Maximizing room sales, oversee room renovations and upgrading program.
5. Room, Public Area and Car Park cleanliness, upkeep and R&M programs
6. Overall responsibility for the administration and coordination of Hotel Operations including Casino Marketing, Human Resources, Finance, Engineering, Development Dept, Public Relations, Sales & Marketing, World Reservation Center and Security.

Be part of an exciting history-in-the-making, help shape the future with us. This is a golden opportunity for you to establish a strong foundation for a great career within the company. Apply now!