Director of Business Development

Company Description

Nestled on white sandy beach of Cam Ranh, featuring premier beachfront view and family-friendly activities.

For further details about Mövenpick Resort Cam Ranh, please view our link as https://www.linkedin.com/company/movenpickresortcamranh 

Job Description

Planning & Organizing:

• Develop, implement and manage the sales business plan and strategic sales strategy to ensure the resort is well positioned across existing and emerging markets and market segments, therefore achieving and exceeding forecast and budget.
• Preparation of the annual Sales budget and business plan taking into consideration Market Mix, occupancy levels, Average Room Rate & Rev. Par, yield management and revenue streams throughout both Rooms and Food & Beverage, including the marketing plan of how the same will be achieved.
• Conduct regular thorough analysis of the market and more specifically the hotel competitor set ensuring the hotel is well positioned rate and yield management structure wise to achieve and maintain the budgeted Revenue Generated Index rating.
• Develop, implement and manage rates structures and strategies through market data review and demand analysis.
• Establish materialization goals for key accounts and market segments for each team member and monitor and manage the same

Operations:

• Train and develop the Sales team in the departmental Standard Operating Procedures and ensure all employees are certified to these standards.
• Initiate, develop and manage  long  term  positive relationships  with  leading  tour  operators,  OTA’s  market  managers, corporate key accounts ensuring longevity support, a healthy market share and penetration for the property.
• Conduct and participate in revenue meeting, daily/weekly/monthly strategic sales & marketing and management meeting.
• Identify, source & develop business opportunities and negotiate contracts with potential partners from across all market segments and business feeders.
• Drive and manage the performance targets of the sales team members, including completion of performance appraisals, KPI measurement, business materialization of managed market segments & accounts, coaching counselling and performance management in conjunction with Human Resources.
• Foster a winning, solution-oriented work environment, motivating and engaging employees to continuously deliver the best possible service and to provide feedback and suggestions.
• Actively review guest and business partner’s comments and feedback, communicate this with the team members and implement procedures to enhance satisfaction.
• Attend major travel, trade and corporate functions to network and promote the resort.

Core Behaviors: Core behaviors are our actions: what we say, what we do, and how we interact with one another. Our behaviors come from what we believe in, what we value. At Mövenpick Hotels & Resorts, we call these value-based behaviors. The following statements provide indicators of the types of behaviours we expect employees in our company to display.

• Trust: Operates with fairness and integrity, fostering an environment of transparency and sincerity through open and honest communication and by honouring commitments.
• Relationships: We build and maintain strong connections with colleagues and guests, valuing diversity in people and perspectives whilst overcoming potential obstacles to increase cooperation and collaboration.
• Drive: We are action-oriented, setting direction for self and others, clarifying goals and objectives and overcoming barriers and challenges to produce results.
• Entrepreneurship: We fully understand the business and market context, identifying and seizing opportunities for continuous improvement and supporting change.

Qualifications

• Minimum ten years of experience in hospitality business development, including at least 5 years in a similar leadership role.
• Strong expertise in market trends, revenue strategy, and B2B relationship management. 
• Excellent communications, team leadership, and a proven track record in driving business growth.