Credit Coordinator - Sofitel Nile Downtown

Company Description

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.

Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.

Job Description

A Credit Coordinator is responsible for managing the credit process, assessing creditworthiness, and ensuring compliance with credit policies to minimize financial risk while supporting sales

• Evaluate and process credit applications by performing credit checks and analyzing financial statements to determine the creditworthiness of individuals and businesses.
• Establish and maintain credit limits for new and existing customers based on thorough credit analysis and risk assessment
• Monitor accounts receivable aging reports to identify delinquent accounts and initiate collection efforts, including contacting customers via phone, email, or mail.
• Negotiate payment plans with customers who are unable to pay their debts in full, ensuring arrangements are feasible for both parties.
• Work closely with sales and customer service departments to resolve credit issues that may affect order processing or customer relationships.
• Maintain accurate records and reports related to credit and collections activities, documenting all customer interactions and payment arrangements.
• Ensure that all credit activities comply with relevant laws and regulations, updating credit policies as necessary to protect the organization from legal penalties.

Qualifications

• A Bachelor’s degree in finance, accounting, business, or a related field is typically preferred.
• Proven experience in credit management or a similar role, usually requiring at least 2 years of relevant experience.
• Strong analytical, organizational, and communication skills are essential. Proficiency in financial software and Microsoft Office Suite, especially Excel, is often required.
• Ability to handle confidential information with discretion and maintain accurate records.

Additional Information

experience is an asset
Prior experience working with Opera or a related system
Fluency in English
additional languages are a plus
Your team and working environment:
In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture
Note: Customization may be included for any specific local or legislative requirements, such as work permits
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.