The Mercure Langkawi will be described as a Hotel offering attentive, personalized service with a natural smile, friendliness, proactiveness and professionalism. In order to achieve excellence and the prestige of an International 4* midscale hotel rating, it is necessary that management achieves a five-star ability to manage and relate to employees. The keys to achieving our goals are the employee well-being, effective communications, and service standards with a high level of professionalism.
This position is responsible in ensuring the efficient operation of the hotel property and all its equipment, ancillary maintenance and repair services and protection of the Owner's asset. Structural aspects of the hotel as well as the maintenance of grounds and external facilities fall within the span of responsibility of the Chief Engineer.