Reporting to the Director of Food & Beverage, the Chef de Cuisine (CDC) is the culinary leader for all Hyatt F&B venues on property-signature restaurant, bar/lounge, banquets, room service, colleague cafeteria, and support areas. Although titled CDC, the role carries full Executive Chef authority for strategy, operations, people, and financial performance.
Key Responsibilities
1. Culinary Leadership & Menu Innovation
- Champion Hyatt brand standards while driving seasonal, locally inspired, and profit‑focused menus.
- Personally execute or oversee critical production and plate presentations; demonstrate new techniques and equipment to staff.
- Lead quarterly menu‑engineering sessions; retire low performers and launch trend‑forward, standards‑compliant items.
- Create decorative food displays for banquets and special functions.
2. Daily Kitchen Operations
- Provide hands‑on direction for all back‑of‑house (BOH) teams across every outlet, including stewarding and purchasing.
- Review staffing levels daily to balance guest service, labor budgets, and business volume; step onto the line or re‑deploy talent when gaps occur.
- Conduct pre‑shift line checks, lead pre‑service huddles, and maintain visible presence during peak periods and VIP events.
- Ensure flawless food‑allergy handling, temperature controls, HACCP logs, and zero critical health violations.
3. Financial & Resource Management
- Own BOH P&L lines-food cost, labor, supplies, uniforms, equipment.
- Negotiate with vendors, approve orders, and manage inventory turns; issue weekly flash reports and variance analyses.
- Develop and enforce purchasing/receiving guidelines and waste‑reduction controls.
4. People Development & HR Compliance
- Recruit, hire, onboard, schedule, and develop a 25 + person multi‑outlet culinary brigade.
- Set clear performance goals; deliver 90‑day, annual, and corrective reviews.
- Foster an open‑door culture of trust, mentorship, and mutual respect; solicit feedback and address concerns swiftly.
- Train associates on fundamentals of great cooking, plate presentation, and Hyatt service behaviors.
- Administer progressive discipline and documentation in accordance with SOPs/LSOPs and support the Peer Review Process.
5. Safety, Sanitation & Maintenance
- Enforce ServSafe and local regulations; ensure staff maintain required certifications.
- Communicate and monitor safety codes; champion a "safety‑first" culture.
- Coordinate all kitchen equipment repair and preventive maintenance; submit capital requests as needed.
6. Guest Satisfaction & Service Excellence
- Actively engage with guests; gather and act on feedback via comment cards, guest‑satisfaction surveys, and social channels.
- Empower staff to exceed guest expectations; provide real‑time coaching and recognition.
- Partner with Marketing on culinary storytelling and on‑brand activations.
7. Administration & Communication
- Prepare budgets, forecasts, and strategic plans for culinary operations.
- Provide timely, accurate information to executive leadership, managers, and colleagues (written, verbal, e‑mail, meetings).
- Analyze operational data to solve problems and drive continuous improvement.
Qualifications & Competencies
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Requirement
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Detail
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Experience
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Proven success as Executive Chef, CDC, or equivalent in high‑volume, upscale kitchens (hotel or multi‑concept restaurant highly preferred).
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Expertise
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Classical and modern techniques, cost control, inventory systems, HACCP, menu engineering, and current culinary trends.
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Leadership
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Visionary, hands‑on mentor with strong interpersonal and communication skills; models integrity and sound business judgment.
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Technical
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Proficient in BOH software (inventory, scheduling, recipe costing); MS Office literacy.
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Physical
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Stand/walk entire shift; safely lift up to 50 lbs; navigate stairs and slick/uneven surfaces.
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Schedule
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Early mornings, late nights, weekends, holidays, and multi‑site support as needed.
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Certifications
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ServSafe Manager (or equivalent) and any state/local food‑handler requirements.
NYC Food Handlers Certificate as a requirement or for them to obtain within 60 days of employment.
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Benefits & Perks (Property‑Specific)
- Competitive salary + annual bonus plan
- Medical, dental, vision, life, and 401(k) with company match
- Hyatt colleague travel benefits and discounted F&B
- Paid time off & continual professional‑development opportunities
- Full creative voice in shaping the property's culinary identity
Reporting Line
Chef de Cuisine reports to the Director of Food & Beverage (or Hotel General Manager) and collaborates closely with the Corporate Chef, outlet managers, and cross‑functional hotel leadership.
Disclaimer: This description outlines the job's general nature, level, and purpose. Responsibilities may be adjusted at management's discretion to meet evolving business needs.