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Captains - Hotel Management

Gamut HR Solutions
Full-time
On-site
Hyderabad, Telangana, India
₹25,000 - ₹30,000 INR monthly

Company Overview

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Company Overviewamut HR Solutions, based in< individuals find>

With aCompany Overview

Gamut HR Solutions is>Gamut HR Solutions, based in Hyderabad, is a specialized firm dedicated to helping individuals nimble team of 2-10 employees, our company specializes in matching candidates find the right kind of job opportunities. With a small team with roles that suit their skills and career goals. For more information, visit our website here.


Job Overview

We are looking for a Junior services. More information about our services can be found on our website: Gamut HR Solutions.Gamut HR Solutions Hotel Management, based in Hyderabad

.


Job. The ideal candidate will have 1>Job Overview

We arestrong>

. This full-time position requires experience in seeking a Junior Captain

The Captains Hotel Management position is food and a Full beverage service in Hotel-Time,, guest Management for a full-time position Junior-level role based in Hyderabad. We are seeking candidates with a minimum of 1 to 3 relations, and customer service, as well as a strong understanding of hotel booking systems.


Qualifications and Skills

  • Pro service,ficiency in The ideal candidate will food and have between 1 to 3 years of work experience and guest relations, and customer service will be beverage service skills.
  • Qualifications and Skills

  • Qualifications and high-quality delivery and satisfaction (Mandatory skill).
  • Experience in guest relations, handling inquiries, andli>Proficiency in food and beverage Skills
  • Experience with food and beverage service is a must to ensure the highest quality for guests resolving issues promptly (. (Mandatory skill)
  • Strong guest relationsMandatory skill).
  • Excellence in customer service, focusing on creating exceptional guest service is a must. Ensure quality service to enhance guest satisfaction experiences (Mandatory skill).
  • Understanding of hotel booking systems to efficiently manage reservations and customer skills to enhance the overall experience of guests and handle inquiries efficiently. (Mandatory skill)
  • Strong skills in guest relations to create a welcoming environment and address guest requirements.
  • < needs effectively. (Mandatory skill. () Mandatory skillli>Team leadership skills to
  • Exceptional guide and customer service skills are)
  • essential to motivate staff towards delivering outstanding service.
  • Proficient in customer>Ability to conduct staff training, enhancing their skills experience. (Mandatory skill)
  • Experience with service with a focus on maintaining and improving guest satisfaction. (Mandatory skill)
  • Knowledge of hotel>Effective>
  • >Ability to lead skills to < a team with strong leadership skills, ensuring smooth operations prioritize tasks and manage a high pace work environment.
  • li>Ability to lead a team, inspire motivation, and
  • and a harmonious workStrong communication achieve excellent service standards environment.
  • <.
  • Experience in staffli> skills toCompetence training to ensure team members are interact effectively with guests well-prepared for their roles.
  • Proficient and team members.
  • training to in time management to

  • Roles and Responsibilities environment.
  • adherence to hotel standards Exceptional communication skills.
  • Strong>
  • Oversee daily operations in the restaurant time management to ensure to interact seamlessly with smooth functioning guests and and guest satisfaction.
  • alike. and meet reservations and

  • Roles and Responsibilities
  • Attention to detail with a proactive approach to identifying and solving preferences.
  • potential issues before they escalate.

  • Address guest inquiries and>
  • Oversee the>
  • Roles and Responsibilities complaints in a professional
  • Over daily operations of the hotel's foodsee daily restaurant operations ensuring compliance manner to ensure resolution and beverage service to and satisfaction with service meet and exceed guest.
  • Coordinate with kitchen staff to manage order times and special requests from guests.
  • Supervise and guide staff to uphold quality and service standards consistently.
  • expectations.
  • Manage guest relations by promptly addressing their needs and resolving any issues that arise standards and guest satisfaction.
  • Manage guest queries and complaints with a focus on maintaining high levels of customer service.
  • Maintain>
  • Facilitate effective communication between kitchen staff and front-of-house to ensure seamless operations.
  • Conduct training sessions for staff to improve service
  • Facilitate staff training sessions to maintain knowledge of events and new offerings.
  • Monitor delivery and the highest operational efficiency.
  • inventory levels to ensure that all necessary items level of
  • Monitor and maintain cleanliness and tidiness customer service standards by monitoring service delivery and are stocked and ready for service.
  • of the dining areas implementing improvements.
  • Assist to enhance guest experience.
  • Assist in inventory management to
  • Maintain hygiene and safety standards as per industry regulations in managing hotel booking systems to ensure efficient guest check-in and ensure the availability of necessary supplies and equipment.
  • to provide a safe dining environment check-out processes.<. Implement hotel policies and regulationsul> li> to maintain
  • Lead and motivate the team to achieve service goals and foster a positive working environment.< a safe and productive environment for guests and staff.
  • Contribute to team meetings and provide suggestions for improving operational processes and guest satisfaction.
  • li>Coordinate staff
  • training sessions to maintain high competency levels across all team members.
  • Implement effective time management strategies to ensure all operations run smoothly and efficiently.
  • Communicate effectively with all departments to ensure seamless hotel operations and guest satisfaction.