Captain

Company Overview

Radisson Udaipur is an upscale hotel centrally located at Lakecity Mall, offering a blend of world-class services and gracious hospitality in the heart of Udaipur. With features such as guest rooms, a dining cafe, bar, fitness center, and more, it embodies the essence of Udaipur while focusing on providing guests with a harmonious travel experience through Scandinavian-inspired hospitality.

Job Overview

We are seeking a skilled and experienced Captain to join our team at Radisson Udaipur. This full-time, mid-level position is based in Udaipur and requires individuals with strong leadership qualities and communication skills to manage and direct hotel operations effectively.

Qualifications and Skills

• Demonstrated leadership skills with experience in supervising staff and directing operations (Mandatory skill).
• Exceptional communication skills to interact efficiently with guests and team members (Mandatory skill).
• Proven ability in team management to ensure maximum productivity and a positive work environment (Mandatory skill).
• Strong decision-making abilities to enhance operational efficiency and guest satisfaction.
• Proficient in navigation to incorporate logistical planning within the hotel setting.
• Ability to solve problems swiftly and effectively to maintain high service standards.
• Expertise in emergency response procedures to ensure the safety and security of guests.
• Competency in risk assessment to identify potential issues and mitigate them proactively.

Roles and Responsibilities

• Oversee daily operations ensuring that standards of quality and service are consistently met.
• Lead and motivate the team, providing guidance and support to ensure they perform at their best.
• Communicate clearly with guests, promptly addressing any questions or concerns to enhance their experience.
• Make strategic decisions that improve operational efficiency while maintaining service excellence.
• Navigate logistical challenges within the hotel to ensure seamless guest experiences.
• Identify and solve problems effectively to uphold the hotel's reputation for high standards.
• Ensure all emergency procedures are properly implemented for the safety of all guests and staff.
• Conduct regular risk assessments to preemptively address potential operational issues.