Bar Manager (Monkey Bar)

Company Description

At the 25hours Hotel One Central, Bedouin traditions are brought back to life and reinterpreted in a contemporary way. Here our colleagues become storytellers themselves. With a view of the Museum of the Future near the Dubai International Financial Center, everyone will find their way to us. Whether for an ice cream walk or a birthday celebration, we also enjoy spending time together outside of work. We are a colourful, diverse, professional team and love our friendly, informal culture.

COME AS YOU ARE & JOIN THE  25h TRIBE.

Job Description

How does your working day look like …

A Bar Manager is responsible for overseeing all aspects of the Monkey Bar’s bar and beverage service, including staff management, customer service, inventory control, and financial performance. They strive to create a welcoming and enjoyable atmosphere for guests while maximizing profitability.
COME AS YOU ARE AND JOIN THE 25h TRIBE!

Key Responsibilities:
Staff Management:

• Recruit, train, and supervise bar staff, ensuring high-quality service.
• Create work schedules, monitor employee performance, and address any personnel issues.
• Foster a positive and cohesive team environment.

Customer Service:

• Maintain high standards of customer service and ensure guest satisfaction.
• Handle guest complaints and feedback professionally and effectively.
• Train staff in customer service best practices.

Beverage Selection and Inventory:

• Manage and maintain a well-stocked bar with a diverse range of quality beverages.
• Monitor inventory levels, order supplies, and manage stock rotation.
• Control costs by minimizing wastage and theft.

Bar Operations:

• Ensure the bar is clean, organized, and complies with health and safety regulations.
• Develop and implement standard operating procedures (SOPs) for efficient bar operation.
• Oversee the preparation and presentation of drinks.

Menu Development:

• Create and update drink menus based on seasonal trends and customer preferences.
• Set pricing strategies to optimize profitability while staying competitive.

Financial Management:

• Monitor and analyze sales, costs, and profitability.
• Develop and manage budgets, aiming to maximize revenue and minimize expenses.
• Implement sales promotions and strategies to boost bar revenue.

Marketing and Promotion:

• Collaborate with the hotel's marketing team to promote the bar through various channels.
• Organize and host special events, themed nights, and entertainment to attract customers.

Compliance and Licensing:

• Ensure the bar adheres to all relevant laws, regulations, and licensing requirements.
• Maintain a clean record of inspections and licenses.

Security and Safety:

• Implement security measures to prevent theft and ensure the safety of staff and customers.
• Handle any security issues or disturbances in a professional manner.

Reporting:

• Prepare regular reports on bar performance, sales, and expenses for management.
• Identify areas for improvement and develop action plans.

Qualifications

• Bachelor’s degree in Hospitality Management, Business Administration, or a related field preferred.
• 5+ years of experience in the food and beverage industry, with at least 2 years in a managerial or supervisory role in a luxury hotel or high-end restaurant environment.
• Strong knowledge of food and beverage operations, cost control, and inventory management.
• Proven ability to lead, motivate, and inspire a diverse team.
• Exceptional communication and interpersonal skills.
• Ability to thrive in a fast-paced environment while maintaining attention to detail and a guest-first mentality.
• Flexibility to work evenings, weekends, and holidays as required.
• Experience with event planning, including pop-up events, is a plus.
• Strong understanding of luxury service standards and guest expectations.

Additional Information

Additional Information

What’s in it for you …

• Get to know all the other 25hours hotels and stay ten nights a year for free as an employee!
• Take advantage of being part of Ennismore and get generous discounts when visiting our bars and restaurants as well as booking hotel rooms all over the world
• Benefit from great offers from our numerous cooperation partners
• Be part of our hilarious staff parties and much more...