Banquet Supervisor

Company Description

SO/ is a coveted collection of hotels, rooted in the world of fashion. Making its stylish debut on the global hotel scene in 2011, SO/ continues to command attention with its avant-garde design and creative approach to the world of luxury.

Job Description

We are seeking a highly organized and customer-focused Banquet Supervisor to join our dynamic team in Dubai, United Arab Emirates. As a Banquet Supervisor, you will play a crucial role in ensuring the flawless execution of events and maintaining exceptional service standards in our prestigious venue.

• Oversee the meticulous setup of function rooms, ensuring strict adherence to Banquet Event Orders
• Coordinate closely with the culinary team to guarantee a comprehensive understanding of event menus and dietary requirements
• Supervise and motivate the banquet staff to deliver impeccable service throughout all events
• Manage inventory levels of banquet equipment and supplies, ensuring optimal readiness for operations
• Conduct regular quality checks to maintain the highest standards of cleanliness and safety in all service and storage areas
• Collaborate with clients and internal teams to address any last-minute changes or special requests efficiently
• Participate in pre-event briefings and post-event evaluations to continuously improve service delivery
• Assist in training new team members and implementing best practices in banquet operations
• Ensure compliance with local health and safety regulations, as well as company policies and procedures

Qualifications

• Proven experience as a Banquet Supervisor or in a similar role within the hospitality industry
• Exceptional interpersonal and communication skills, with the ability to interact professionally with clients, staff, and management
• Strong leadership abilities, demonstrating the capacity to supervise and motivate a diverse team
• Meticulous attention to detail and an unwavering commitment to service excellence
• Proficiency in event planning and coordination, including experience with Banquet Event Orders and menu management
• Demonstrated ability to perform effectively under pressure in a fast-paced environment
• Excellent time management and organizational skills, with the ability to manage multiple events simultaneously
• Thorough understanding of safety protocols and cleanliness standards in food service and hospitality environments
• Knowledge of local cuisine and cultural etiquette relevant to Dubai and the UAE
• Proficiency in English; Arabic language skills are highly advantageous
• Experience with event management software and digital tools for efficient operations
• Bachelor's degree in Hospitality Management, Event Planning, or a related field preferred
• Willingness to work flexible hours, including evenings, weekends, and holidays as required