AV Manager

An Exhilarating Opportunity

Are You Ready for a Daring Challenge with The World’s Hottest Luxury Hotel Group? Disruptive by Design, FIVE Hotels and Resorts is Redefining ‘FIVE-Star’ Hospitality and Setting the Gold Standard across the Industry.

Join the FIVE Tribe - and Get Ready to Make Waves.

The Candidate

A Driven Self-Starter, you have Excellent Communication, Leadership and Organisational Skills. As an Astute Creative and Critical Thinker, you can Conceptualise and Implement Innovative Solutions in a Fast-Paced Environment. Not even the Smallest Detail Escapes Your Keen Eye and You Execute Tasks Proactively with Precision and Finesse. A ‘Can-Do!’ Attitude Coupled with An Inherent Flair for Taking Ownership Makes You a Highly Motivated Go-Getter.

Your Outgoing and Approachable Nature enables you to Seamlessly Connect with other ‘FIVERs’ and key Stakeholders, ensuring that Their and Your Journey at FIVE is nothing short of Sensational. Joining our Information Technology Team as an Assistant Audio-Visual Manager will Empower you to deliver Exceptional Experiences across our award-winning Lifestyle Destinations. Jump on Board and Unlock your Potential in a Buzzing Environment that will take your Career to New Heights!

What We’re Looking For

• Bachelor’s Degree in Audio Visual Technology, Media Production, or related field.
  
• A minimum of 3 years of experience in an AV Role within a Hotel, Resort or Events Environment, showcasing a proven track record of success in the profession.
  
• Strong Technical Knowledge of Audio-Visual Equipment and Systems.
  
• Exceptional Problem-Solving Skills and the competence to Exceed Expectations in dynamic and competitive environments.
  
• Sensational Teamwork and Collaboration skills to work effectively within a group and across departments with Fellow ‘FIVERs.’
  
• Excellent interpersonal skills, leveraging strong verbal and written skills to engage effectively with Guests, FIVE Tribe Members, and stakeholders.
  
• Impeccable communication skills, both verbal and written, with fluency in English (additional languages are a Plus).
  
• Proficiency in AV software and Microsoft Office Suite.
  
• Flexibility to work a variety of shifts, including weekends and holidays, based on the requirements of the Hotel.
  
• A hands-on attitude, fuelled by a ‘Can-Do!’ Spirit.
  

Key Responsibilities

• Confidently Manages the day-to-day operations of the AV Department, ensuring all Audio-Visual Equipment is Functioning Optimally and is set up correctly for Events and Functions.
  
• Provides Next-Level Technical Support for AV Equipment, including Setup, Operation, and Troubleshooting of Audio, Video, and Lighting Equipment.
  
• Maintains AV and Lighting shop drawings and files with ‘FIVE-Styled’ Flair.
  
• Operates Audio, Visual and Lighting systems for Live Entertainment, ensuring Boundary-Breaking execution.
  
• Enthusiastically Supports the AV Manager with Supervising and Training ‘FIVERs’ within the AV Team.
  
• Fosters a Collaborative Environment and ensures that all services Exceed Expectations.
  
• Demonstrates Sensational Teamwork by working closely with Event Planners, and ‘FIVERs’ in other Departments to understand their AV Requirements and provide Tailored Solutions.
  
• Sets the Gold Standard with Maintaining all AV Equipment, conducting Regular Checks, and Managing inventory and uses ‘FIVE-Star’ Efficiency to ensure that all Equipment is in Excellent Condition and up to date.
  
• Maintains a First-in-Class record of Problems, Solutions and Daily Activities.
  
• Recommends Improvements and Updates to ensure Industry-Leading service offerings and operational Efficiency.
  
• Stays informed about the latest AV Technology, Industry Trends and Best Practices, ensuring FIVE maintains its Leading Position in the industry.
  
• Demonstrates a Remarkable Commitment to Compliance with Health and Safety Regulations, and maintains safe working practices within the AV Department.
  

The Team

‘FIVERs’ are Cultured yet Chic, Confident yet Self-Effacing, and Work Hard to Play even Harder. As a FIVE Tribe Member, you'll Personify the distinct ‘Vibe at FIVE’ and apply it to create Insta-Perfect Experiences for our Guests that keeps them Coming Back for More. If you Dream of being surrounded by Like-Minded Individuals who share your Passion for Delivering Unforgettable Moments that last a Lifetime – then Look No Further and Unleash your Next-Level Potential.

Sustainable Indulgence at FIVE

FIVE is a leader in Sustainable Luxury Living and Hospitality, with its UAE-based Destinations being the first and only Hotels in the UAE to obtain the International Renewable Energy Certificates (I-REC) for achieving 100% renewable electricity for 2022. The company's Science-Meets-Styled ‘Sustainable Indulgence’ Ethos has led to a completely LEED Platinum-certified operational hospitality portfolio. FIVE Palm Jumeirah and FIVE Jumeirah Village are also 3 Star SPIRE Rated Smart Buildings. FIVE Zurich, the only LEED Platinum hotel in Switzerland, achieved an impressive 84 Points under LEED v4's BD+C and ID+C rating system, making it one of just five hotels worldwide to receive Platinum Certification. FIVE illustrates its Commitment to making ‘Sustainability without Compromise on Luxury Living’ central to its Future Vision, with FIVE LUXE already on track to acquire LEED Platinum (BD+C). These Achievements highlight FIVE’s Comprehensive and Committed Scope of Sustainability Strategy permeating Operations, Governance and Community.

An Equal Opportunity Employer

The FIVE Tribe represents over 70 nationalities across its over 1500 ‘FIVERs’. FIVE is Committed to Hiring a Diverse and Inclusive Workforce as an Equal-Opportunity Employer. Accordingly, FIVE does not discriminate based on disability, race, age, sex, gender, sexual orientation, ethnicity, religion or belief, nationality, marital status, or any other basis protected under national or local laws. Ranked 10th on the Great Workplaces in the UAE 2023 list of Large Organisations, the FIVE Tribe is more than a group of people working together – it is a Family bonded by common Values and Goals, Celebrating People, Culture and Diversity.

About FIVE Hotels and Resorts

FIVE Hotels and Resorts prides itself on being Disruptively Different and Daringly Unique. Our Growing Portfolio of Lavish Destinations are the epitome of Glamour and Experiential Luxury, and currently consists of FIVE Palm Jumeirah, FIVE Jumeirah Village, FIVE Zurich and FIVE LUXE. Joining our Exceptional FIVE Tribe means you are part of a team who Breaks Boundaries and offers Unbeatable Next-Level Experiences at FIVE’s award-winning Hotels, Dining Concepts, and 360-Degree Immersive Nightlife Venues. As part of the Accomplished FIVE Tribe, you will be part of a group of High Achievers who Fearlessly Challenge Conventions on a Global Stage.