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Assistant Manager - Bar

AccorHotel
Full-time
On-site
New Delhi, Delhi, India

Job Description

Financial

  • Takes part in inventories and manages stocks under his/her responsibility
  • Increases revenue for the point of sale through additional sales techniques
  • Prepares and analyses financial reports/results and implements corrective actions as necessary
  • Manages the outlet cost in accordance with the expense budgets and insures efforts to reduce costs and expenses without compromising on quality.
  • Ensures strict adherence to Outlet Internal bill settlement policy, as per the company/hotel guidelines.

Operational

  • Organizes the work for the team, including the need to multi-skill in employees for job requirements
  • Ensures information is properly passed on to the team (briefings and debriefings with the kitchen staff etc)
  • Continuously takes initiatives to enhance and improve the team member’s product knowledge.
  • Takes initiative to maintain and update repeat guest history and regularly communicates the same to the team members, during outlet briefings etc.
  • Ensures prompt guest recognition on the basis of VIP list / repeat guests as per the guest history.
  • Ensures the point of sale is prepared to a high standard in order for:

• Taking guests' orders

• Equipment is used correctly

  • Takes the global level of activity into account when managing the flow of guests, placement at tables and reservations
  • Checks the quality, speed and overall efficiency of the team/waiting staff.
  • Ensures that the Back of the house service areas are maintained as per the hotel standards.

Business plan /Analysis

  • Supervises the team's sales attributes
  • Analysis the outlets sales and revenue and strives to achieve and exceed the Financial budgets
  • Makes efforts to train the team in up-selling and suggestive selling techniques
  • Helps increase guest loyalty through quality of service
  • Consistently review the VOG report to enhance guest experience

Team Management

  • Evolves working methods in line with brand philosophy\
  • Respects labor law, particularly when preparing work schedules
  • Integrates, trains and manages personnel and assists team members to  improve their skills and provides support for career development
  • Ensures his/her staff are well presented (clothing, personal hygiene etc)
  • Ensures smooth coordination between the different departments (dining rooms, kitchens, bars, lobby etc)

Qualifications

 

  • Vocational certificate to degree level, with experience in F&B and supervising a team
  • Languages: fluent in the national language, English and a 3rd language would be a plus
  • Minimum 1 year experience in similar capacity or at least 4-5 years of relevant industry experience.
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