Assistant Executive Housekeeper
Kawen Manpower<\/p>
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Position Overview
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The Assistant Executive Housekeeper supports the Executive Housekeeper in managing end -to -end housekeeping operations, ensuring the highest standards of cleanliness, hygiene, and guest satisfaction across guest rooms, public areas, laundry, and back -of -house areas.
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Key Responsibilities
<\/h3>Operations Management
<\/h4>Oversee daily housekeeping operations for guest rooms, corridors, public areas, and back -of -house
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Ensure rooms meet brand standards before guest check -in
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Monitor occupancy levels and plan staffing accordingly
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Coordinate with Front Office for room readiness, VIP arrivals, and special requests
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Team Supervision & Training
<\/h4>Supervise supervisors, room attendants, public area attendants, and laundry staff
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Conduct daily briefings and allocate duties
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Train teams on SOPs, safety procedures, grooming standards, and guest interaction
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Monitor performance and support staff evaluations
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Quality Assurance & Audits
<\/h4>Conduct regular room inspections and public area audits
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Ensure adherence to hygiene, sanitation, and brand standards
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Implement corrective actions for identified gaps
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Support high performance in internal and external quality audits
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Inventory & Cost Control
<\/h4>Manage inventory of linen, cleaning supplies, guest amenities, and equipment
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Maintain par levels and consumption controls
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Track laundry operations and outsourced vendor quality
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Assist with budgeting and cost optimization
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Guest Experience, Safety & Reporting
<\/h4>Handle housekeeping -related guest complaints and ensure timely resolution
<\/p><\/li>
Coordinate special setups and amenities for VIP guests
<\/p><\/li>
Ensure strict adherence to health, safety, and chemical handling standards
<\/p><\/li>
Assist in preparing operational reports and maintain housekeeping documentation
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Coordinate with Engineering for maintenance follow -ups
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Requirements<\/h3>Qualifications & Experience
<\/h3>Degree or Diploma in Hotel Management or Housekeeping Management
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3–6 years of housekeeping experience, including supervisory or leadership roles
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Experience in luxury or upscale hotel environments preferred
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Familiarity with PMS and housekeeping management systems
<\/p><\/li><\/ul>
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<\/h4>
Oversee daily housekeeping operations for guest rooms, corridors, public areas, and back -of -house
<\/p><\/li>Ensure rooms meet brand standards before guest check -in
<\/p><\/li>Monitor occupancy levels and plan staffing accordingly
<\/p><\/li>Coordinate with Front Office for room readiness, VIP arrivals, and special requests
<\/p><\/li><\/ul>Team Supervision & Training
<\/h4>Supervise supervisors, room attendants, public area attendants, and laundry staff
<\/p><\/li>Conduct daily briefings and allocate duties
<\/p><\/li>Train teams on SOPs, safety procedures, grooming standards, and guest interaction
<\/p><\/li>Monitor performance and support staff evaluations
<\/p><\/li><\/ul>Quality Assurance & Audits
<\/h4>Conduct regular room inspections and public area audits
<\/p><\/li>Ensure adherence to hygiene, sanitation, and brand standards
<\/p><\/li>Implement corrective actions for identified gaps
<\/p><\/li>Support high performance in internal and external quality audits
<\/p><\/li><\/ul>Inventory & Cost Control
<\/h4>Manage inventory of linen, cleaning supplies, guest amenities, and equipment
<\/p><\/li>Maintain par levels and consumption controls
<\/p><\/li>Track laundry operations and outsourced vendor quality
<\/p><\/li>Assist with budgeting and cost optimization
<\/p><\/li><\/ul>Guest Experience, Safety & Reporting
<\/h4>Handle housekeeping -related guest complaints and ensure timely resolution
<\/p><\/li>Coordinate special setups and amenities for VIP guests
<\/p><\/li>Ensure strict adherence to health, safety, and chemical handling standards
<\/p><\/li>Assist in preparing operational reports and maintain housekeeping documentation
<\/p><\/li>Coordinate with Engineering for maintenance follow -ups
<\/p><\/li><\/ul>
<\/div><\/span>Requirements<\/h3>
Qualifications & Experience
<\/h3>Degree or Diploma in Hotel Management or Housekeeping Management
<\/p><\/li>3–6 years of housekeeping experience, including supervisory or leadership roles
<\/p><\/li>Experience in luxury or upscale hotel environments preferred
<\/p><\/li>Familiarity with PMS and housekeeping management systems
<\/p><\/li><\/ul>
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