Assistant Executive Housekeeper

Company Description

Roswyn, A Morgans Originals Hotel are original hotels with original stories. We stand for vibrancy, intrigue and iconic details, celebrating the feeling of an infinite Friday night, when anything can happen, no matter what day of the week it is. By balancing a refined outlook with the best lifestyle programming, we capture the excitement of being in-the-know -- connecting people to the city, the culture and the moment.

Job Description

Under the guidance of the Director of Housekeeping & Sustainability, you will be responsible for the day to day running of the housekeeping department. This will include future planning, recruitment, tackling issues, managing the department and handling all matters which may affect the running of the department.

You will:

• Oversee the implementation of deep cleaning programmes.
• Prepare departmental budgets and goals in relation to occupancy and departmental expenses.
• Control and analyse on an ongoing basis, departmental and energy costs, to ensure performance against budgets particularly if sales are below expectation.
• Inspect guest rooms and VIP rooms on a regular basis to ensure excellent standards and to check furnishings and equipment are clean and in good repair and are replaced or refurbished as required.
• Analyse weekly departmental productivity.
• Identification of training needs, draw up training plans to address these needs, conduct training and maintain records of all the training in the department.
• Conduct selection interviews for all potential new staff as required.
• Identify staff with potential for promotion and/or transfer and to make the appropriate recommendations accordingly.

A bit about you:

• Be Original - We want our team to be themselves and we celebrate and welcome diversity in all forms, and we give you the opportunities to discover your best self.
• Be a team player - We always have each other’s backs and work together to offer the best possible guest experience. Whatever challenge we face - we’re in it together.
• Loves to have fun at work - Working hard is a given but remembering to make it fun is key. Make it fun for you, your team, and our guests. We make memories – for our guests and each other.
• Makes Positive impacts - We do more to make a positive impact – from small things to brighten someone’s day to giving back and supporting causes close to our hearts.
• Be Humble & Kind - We’re grounded and approach things with an open mind and show kindness – both with guests and each other. The best idea wins, no matter where it comes from.
• Loves to think big & believe - We’re dreamers and entrepreneurial – big, bold thinkers constantly imagining what is possible. We push the boundaries, challenge the norm and create change, even if that means being wrong some of the time. The biggest risk is not taking any risks. 

Qualifications

To be successful in this role we ask that you have:

• Three to five years of previous Housekeeping operational experience, preferably in an upscale or lifestyle brand hotel
• Have knowledge of budgets, P&Ls and all relevant financial responsibility that would be included in the role or similar.
• Have previously achieved set payroll targets and Profit and loss targets through effective planning and proactive management.
• You function best in a fast-paced environment and enjoy a challenge.
• Have previously built and maintained positive and productive relationships with others.
• Prior experience of building, developing and leading a team.
• Fully conversant in the current licensing regulations in London
• Excellent verbal and written communication skills.
• Excellent attention to detail.
• Flexibility in working hours is required.

Additional Information

What’s In It for You

• Lots of opportunity to progress and switch it up as part of a global family of brands.
• Great healthcare, competitive salary, and some nice extra perks across the Ennismore family of brands!
• Learning opportunities to broaden your skillset and development that helps you think, make, and thrive at work
• The opportunity to be yourself and collaborate with other bright minds in a relaxed, innovative culture