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Assistant Director of Food and Beverage

The Hongkong and Shanghai Hotels
On-site
Manila, Philippines

We are looking for a passionate Assistant Director of F&B to assist the Director of F&B in managing daily operations of food and beverage to ensure the provision of F&B quality, and service experience, innovating and demonstrating vision as required to position the hotel as an industry leader and achieve unique identities for each F&B outlet. 

 

Key accountabilities

 

  • Ensure the delivery of exceptional guest service at all times, providing friendly, yet discreet and unobtrusive service in greeting, seating and waiting on all guests
  • Handle all guest and internal customer complaints and inquiries that needs the attention and care by Food and Beverage Office in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily
  • Ensure productivity levels are concurrently met and understands the need to prudently manage utility/payroll costs within stipulated budgetary requirements
  • Ensure that all areas within responsibility operate in line with maximising profit while delivering on the excellence in product and service
  • Observe and maintain daily condition of all physical facilities and equipment in the restaurant, public area and make recommendations for corrections and improvement as needed

 

General Requirements

 

  • With minimum Banquet experience of at least 5 years
  • At least 3 years of experience in a similar capacity in the hospitality industry
  • Strong experience in food and beverage operations
  • Ability to design creative and innovative promotions
  • Ability to influence and communicate effectively with the team

 

We are delighted to receive your resume for further consideration. We anticipate a large number of applications and will communicate directly with suitable qualified applicants.

 

The Peninsula Manila​ 

Located in Makati City's bustling business district, The Peninsula Manila has epitomised luxury and sophistication in the Philippines for over 40 years. Known as the 'Jewel in the Capital’s Crown,' it offers elegant rooms, renowned Filipino hospitality, and a stunning lobby. The hotel features award-winning dining, a top-rated bar, a fitness center, and a retail arcade. Recognised as "The Best Business Hotel in Manila" by readers of Business Traveller Asia-Pacific, “The Best Premium Hotel in the Philippines” by Trip.com. It also holds a spot in the Michelin Guide 2024.

 

 

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