Assistant Banquet Manager - Banquet & Events Operations

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Position Overview<\/b>
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We are hiring an Assistant Banquet Manager<\/b> responsible for planning, coordinating, and executing all banquet and event functions - including weddings, corporate meetings, conferences, social gatherings, and outdoor catering. The role ensures exceptional guest experience, coordinated teamwork, strict quality standards, cost control, and seamless event logistics.
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Key Responsibilities<\/b>
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Event Planning & Coordination<\/b>
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• Liaise with clients, event planners and sales teams to understand event requirements.
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• Conduct pre -event briefings, site inspections, and coordination meetings.
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• Prepare detailed Banquet Event Orders (BEOs), ensuring accuracy in event setup, timing, and service plans.
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• Collaborate with kitchen, AV, housekeeping, security, and external vendors to ensure readiness.
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  Event Execution & Service Delivery<\/b>
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  • Oversee banquet setups — for weddings, receptions, conferences, cocktail events, buffets, plated menus, live counters, etc.
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  • Manage service flow, dining sequences, guest handling, and ensure timely delivery of food & beverages per the service style.
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  • Resolve guest issues or service disruptions immediately to maintain service quality and satisfaction.
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    Guest Experience & Client Relationship Management<\/b>
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    • Welcome hosts and VIP guests, ensure all client and guest requests are promptly addressed.
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    • Maintain continuous communication with clients and collect feedback for post -event follow -up and repeat business.
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      Team Management & Staff Leadership<\/b>
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      • Supervise banquet captains, waitstaff, bartenders, and support staff.
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      • Manage duty rosters, shift scheduling, staff briefings, and grooming/service standards.
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      • Train and coach team members on banquet protocols, event service etiquette, emergency procedures, and service excellence.
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        Financial Control, Costing & Inventory<\/b>
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        • Prepare event costings, upselling proposals, and manage service charges and billing.
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        • Maintain banquet inventory for linen, cutlery, crockery, equipment; ensure minimal breakage, wastage, or pilferage.
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        • Support F&B Manager in budgeting, forecasting, and maximizing revenue from banquet operations.
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          Quality, Compliance & Safety Management<\/b>
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          • Ensure compliance with food safety (FSSAI), fire safety, hygiene, and relevant statutory regulations.
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          • Conduct regular audits of banquet halls, equipment, and back -of -house areas.
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          • Maintain and enforce SOPs to ensure consistency across all events and high service standards.
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            Requirements<\/h3>

            Skills & Qualifications<\/b>
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            • Degree or Diploma in Hotel Management, Hospitality, or related field. Event -management certification is a plus.
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            • Minimum 5 years’ banquet and event experience in hotels/resorts or large event venues; at least 1 year in an assistant manager or supervisory role.
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            • Strong leadership and people -management skills.
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            • Excellent communication and client -handling abilities.
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            • Demonstrated proficiency in banquet service styles, event flow, banquet setups, and service execution.
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            • Ability to multitask, make decisions under pressure, and maintain composure during high -volume events.
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            • Familiarity with AV, lighting, décor basics, and overall event operations.
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            • Working knowledge of POS / PMS / BEO systems and MS Office for event documentation and reporting.
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