Apprentice Bartender/Model - Casa Playa

Job Description

The Apprentice Bartender serves guests and assists the Bar, Kitchen and Dining Room teams while providing prompt service and genuine hospitality to everyone. They must maintain stock, set up, and cleanliness of all bar areas. Apprentice Bartenders must have a deep understanding of the technical relationship between the bar, kitchen, and dining room. They must perform duties in a pleasant, conscientious, fun, energetic and professional manner to ensure guest satisfaction. All duties are to be performed in accordance with departmental and property policies, practices, procedures, techniques, as outlined in the service manual.

Key Responsibilities:

• Greet guests in a positive, friendly manner with eye contact and intention.
• Communicates the needs of guests to co-workers, kitchen, and management.
• Actively participate and contribute to pre-shift meetings.
• Execute water service and serve non-alcoholic drinks as necessary
• Consistently follow sequence of service utilizing all proper procedures standardized by the room management.
• Basic understanding of all food and beverage items and specifications.
• Daily prep of all garnishes, syrups, and other ingredients for service.
• Cleanliness and organization of liquor and beer storage areas.
• Ensures proper set up, labeling, stocking and delivery of alcohol, non-alcoholic beverages, supplies, glasses, paper products, garnishes, and ice.
• Maintain complete knowledge of all menu items, liquor brands, beers and non-alcoholic selections available in the assigned outlet.
• Completes tasks which include checking quality and amount of all bar stock and supplies through checklist; setting up bottles in display cabinet and speed rail; checking condition and cleanliness of blender, shaker and other tools; checking temperature/chemical levels of refrigeration units, glass wash machine, and sanitation buckets.
• Assists with moving chairs and tables as needed based on the floor plan
• Responsible for performing table maintenance by checking on the guest throughout service.
• Completing opening and closing side work.
• Maintaining health code standards.
• Maintain table cleanliness utilizing a silent service approach.
• Bid farewell to guests, using guest’s name when known, and encourage them to return.
• Maintain a level of professionalism.
• Anticipate the guests’ needs and respond appropriately with a sense of urgency.
• Work as a team, assisting all guests’ and employees’ needs and inquiries.
• Perform all other job-related duties as requested.
• Be familiar with all Hotel services/ features and local attractions/ activities to respond to guest inquiries accurately.
• Maintain working knowledge of designated glassware and garnishes for each drink.
• Complete opening, closing, and ongoing side duties, not limited to fold/stack napkins, polish glassware, polish silverware, stock glassware, restock china, restock supply cabinets and service stations, restock bars, inspect cleanliness and condition of assigned station and service areas; rectify any deficiencies.
• Ensure that all guests feel welcome and are given responsive, professional, gracious service at all times.
• Natural communicator with excellent customer service skills.

Qualifications

• A highly motivated and energetic personality.
• Work varied shifts, including weekends and holidays.
• Candidates must be able to communicate in English fluently and in a professional manner, in written and oral form.
• Requires the ability to work efficiently and within a team environment.
• Applicants must be 21 years of age or above.
• Must be able to obtain and maintain any licensing or active work cards required, at present or in the future, for this position at all times.
• Willing to work in a loud and fast paced environment.
• Possession of /or ability to possess a valid TAM card.
• Possession of /or ability to possess a Health card.
• Experience in Bottle service preferred but not required.
• Consistently deliver exceptional service to every guest while interacting and entertaining in a professional manner.
• Maintain a clean and hygienic workstation in accordance with Clark County Health Standards
• Ability to initiate and maintain an upbeat and relaxed environment on a consistent basis.
• Adhere to and enforce company specific safety policies.
• Consistently maintain a well-groomed appearance, posture and hygiene deemed by management.
• Makeup, technique and style should stay current and in line with current fashion standards and trends as deemed by management.
• Maintain dialogue with all guest while upholding a warm, positive and friendly persona at all times

Competencies and Requirements:

• Requires a minimum of 2 years previous work experience as an Apprentice Bartender or Bar Porter in a lounge/ fine-dining restaurant.
• Knowledge/Certificates: Candidates must exhibit alcoholic beverage, basic food and advanced bar counter service knowledge.
• Education: High School diploma or GED.
• Language Abilities: Fluent spoken and written English.

Additional Information

Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws confidential according to EEO guidelines.