AM Outlet

Company Description

Company Description

Join us at Accor, where life pulses with passion!​

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.​

By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.​

You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!​

You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.​

Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.

Hospitality is a work of heart,​
Join us and become a Heartist®.

Job Description

We are seeking a professional and decisive AM Outlet Manager to join our team in Mysuru, India. The ideal candidate will be responsible for overseeing the daily operations of our food and beverage outlet during the morning shift, ensuring excellent customer service and efficient management of resources.

• Lead and motivate a team of staff members to deliver exceptional customer service
• Manage inventory levels, place orders, and control costs to maximize profitability
• Oversee food preparation and presentation to maintain high quality standards
• Ensure compliance with food safety regulations and health codes
• Handle customer inquiries, feedback, and complaints promptly and professionally
• Develop and implement strategies to increase sales and improve customer satisfaction
• Create staff schedules and manage payroll for the morning shift
• Conduct regular staff training sessions to improve skills and knowledge
• Analyze sales data and prepare reports for upper management
• Maintain a clean, organized, and safe work environment

Qualifications

• Bachelor's degree in Business Administration, Hospitality Management, or related field
• 3-5 years of experience in retail or food and beverage management
• Proven leadership skills with the ability to motivate and manage a team effectively
• Strong customer service orientation and problem-solving abilities
• Excellent communication and interpersonal skills
• Proficiency in inventory management and financial analysis
• Knowledge of food and beverage industry trends
• Understanding of local food regulations and health codes
• Food safety certification (e.g., ServSafe) required
• Ability to work early morning hours and weekends as needed
• Proficient in using point-of-sale (POS) systems and Microsoft Office suite