Administrative Support Assistant - Contracting

Who are WebBeds?

WebBeds is the fastest growing and most significant accommodation supplier to the travel industry. We are a global company offering ground services (hotels, transfers, tours, activities) to travel professionals. Our products help our partners and customers to create amazing Travel experiences.

Our Products range from a Retail Online platform, Integration Connectivity hub and distribution APIs to name but a few and our systems are 100% cloud hosted processing up to 4.5bn search requests daily We deliver amazing outcomes using leading edge technology through innovative and creative thinking.

WebBeds is a subsidiary of Web Travel Group (ASX: WEB) – an ASX 200 listed company operating a global digital travel business.

What makes us stand out?

•         We are a wholesale global travel organisation

•         We have 1500+ people speaking 50+ languages in 120+ cites across 50+ countries

•         We partner with over 400,000 properties in more than 14,000 destinations

•         We work with more than 44,000 travel companies in 145 source markets

•         We have an amazing Technology team focused on delivering valuable outcomes using innovative tech and creative & lateral thinking

How will you make an impact?

The Administrative Support Assistant Contracting is responsible for providing a high standard support to Contracting department. 

Key elements to the role include, but not limited to:

• Administrative tasks
• Adhoc projects 
• Weekly/ Monthly/ Yearly reports and presentation internally and externally.
• Monitor the daily Third Party bookings and communicate with the internal stakeholders to fix the issues.
• Support the Contracting CMs in terms of reporting.
• Answering departmental email/phone inquiries and handling complaints in a courteous, professional manner
• Ensuring office supplies are maintained, to always ensure adequate levels of necessary supplies
• Create and maintain filing systems, both electronic and physical & ensuring the confidentiality and security of files and filing systems
• Coordinating schedules, arranging meetings, preparing & distributing memos and reports, and other correspondence, and ensuring that everyone is kept current on necessary Contracting department news and information
• Overseeing special projects and tracking progress towards company goals
• Manage business travel arrangements
• Developing, reviewing, and improving administrative systems, policies and procedures
• Write and edit documents from letters to reports and instructional documents
• Assisting with a variety of administrative tasks including copying, taking notes, and making travel plans

The skills we would love to see in your suitcase!

Qualifications & Knowledge

•  Understanding of B2B hospitality & Tourism business and electronic distribution channels used for the distribution of lodging products
• Excellent presentation skills
• Ability to multitask

Experience, Skills and Behavioural Requirements

•   Strong communication skills
•   Exceptional time, task, and resource management skills
•   Strong problem solving, critical thinking, coaching, interpersonal, and verbal and written communication skills
•   Planning and Organisation skills - ability to multi-task, be proactive and ability to work independently and use your own initiative
•  Must have advanced software skills (Microsoft Office), specific in Excel & PPT & Power BI
• OTA, Travel & Tourism, hospitality Experience (2+ years) is required

Why choose us as your next destination?

We are super proud of our dedicated team of friendly, energetic & passionate professionals. Our people are key to the success of our business & everybody at WebBeds has their own unique role to play as we continue to drive the company forward.

Over 50 different languages are spoken by our workforce, but whether working from offices in Dubai or London or out in the field in Johannesburg or Buenos Aires, we all share the common goal to take pride in what we do & to deliver our partners with unbeatable service & support.

•         International highly skilled group of experts from all around the globe 🌎

•         Dynamic environment with the chance to grow, influence & impact change ⚡

•         Disruptive, fast-growing market leader within travel & endless possibilities 💼

•         Culture built on collaboration🤝 empowerment and innovation 💡

Click for more information about life at WebBeds :  https://vimeo.com/448790131

Find out more about the WebBeds business at www.webbeds.com